Welcome Back! We are sure that you will have questions about returning to Omagh Leisure Complex, however, our FAQs will hopefully help reassure you as you return to the complex. Please be assured that the health and well being of our customers and staff remain our top priority.
For updates please check on our Facebook page and keep an eye on our website. If you have a question that we haven't answered please contact us firstname.lastname@example.org.
Omagh Leisure Complex have a comprehensive daily cleaning schedule in place to ensure that the DEC Gym, Cardio Only Zone and fitness class areas are safe and hygienic for you to use. All high-traffic areas will be sanitised frequently throughout the day.
Hand sanitiser and hand-washing facilities are available for you to use on arrival and post-workout. You are required to wipe down equipment before and after use.
We are contacting all our direct debit members with information on when direct debit payments will be starting again.
We are contacting all members who had paid in full for their membership and we are offering a pro-rata refund. If you would like to check if this applies to you please contact email@example.com and we will be happy to check whether you are due a refund and if this has already been processed for you.
We would ask you to complete a new direct debit mandate form and return this to Omagh Leisure Complex. A member of our team will then contact you to arrange a new start date.
That's absolutely no problem at all. Please contact us on 028 8224 6711 option 0 or email firstname.lastname@example.org and we will either freeze or cancel your membership depending on how you wish to proceed.